For many of us, so much of what we become in life we owe to our parents’ influence. It is no wonder, then, that Spencer and Kendall Alexander have turned out to value a strong work ethic, honesty and integrity. After all, during their formative years those were the traits they were seeing every day from their father Ken, the founder of Alexander Plumbing, Heating & Air Conditioning.

Over 30 years later, Ken continues to own and operate the company and is proud to have his children working side by side with him. His son Spencer, a member of both the state and national associations for plumbing, heating and cooling contractors, serves as vice president, while his daughter Kendall is the marketing director and assists with scheduling jobs.

“When we were young that was when our dad was really putting in a lot of time and establishing the reputation of the company,” Kendall Alexander says. “When my brother got to the appropriate age he started helping out and eventually we both started working for him. We saw the hard work and determination he had and tried to emulate that.”

With a full team of experienced professionals who are licensed, bonded and certified, Alexander Plumbing, Heating & Air Conditioning can handle a wide range of jobs for residential and commercial customers all over Central Jersey and at the Shore. They offer 24/7 emergency service as well, so homeowners can rest assured knowing their urgent matters will be addressed in a timely manner.

The friendly technicians treat every house they walk into as if it were their own, intent on respecting both the residents and the spaces in which they are working. Customers are kept informed throughout the process and their satisfaction is the priority from start to finish.

“A lot of our customers feel at ease because they know they can trust us,” Kendall Alexander says. “We’re not the type of business that wants top dollar; we’re doing it for the benefit of our customers. If my father is looking at a water heater, for example, he might say, ‘Honestly, it has about two years left. You don’t need to spend the money on a new one right now, and I wouldn’t if I were you.’ If it doesn’t make sense to replace it, we’re not going to push it on you. People really appreciate that.”

From water leaks to pipe issues, Alexander’s plumbing services run the full gamut and also include fixtures, faucet and toilet repair, water main repair and replacement, water heaters, garbage disposals and much more.

The company also strives to have customers feeling comfortable in their own homes and provides service, installation and replacement for every type of HVAC system from all of the major manufacturers, whether it’s a central air conditioning unit or a heating system like a gas furnace or boiler. Technicians will help determine the best course of action depending on the age of the equipment, existing warranties and projected lifespan.

“We service all of the major brands and we’re really not limited in any way,” Kendall Alexander says. “We specialize in Navien tankless water heaters. That’s a big thing that a lot of people come to us for. You have to take certified classes to be able to work on that type of equipment and we’re one of the very few companies in this area that are certified to do so. We take pride in that. We also service Bradford White water heaters and all of the other leading companies.”

With technology continuing to have a significant impact on the industry in regard to smart thermostats, eco-friendly heating and cooling systems and energy efficiency, the team at Alexander strives to stay on top of the latest trends and equipment.

“That’s definitely something our company is keeping up on,” she says. “That’s where everything is heading and the manufacturers are continuously making technological advancements. We’re following in those footsteps and encouraging people to save money on their water bill and take advantage of all of the other great options available.”

Now is the ideal time to get an air conditioning unit serviced with the scorching days of summer fast approaching. Whether homeowners are calling for preventative maintenance along those lines or an emergency situation, they know they are getting a contractor they can rely on at Alexander Plumbing, Heating & Air Conditioning.

“When I see a family company I feel at ease because I know the kind of people it takes to be in a company like this,” Kendall Alexander says. “I know all of the hard work that goes on behind the scenes. I think customers appreciate that and many seek to work with a family company like ours. Unlike the big companies, we always have their best interests in mind. They’re getting three family members who care about them.”

Alexander Plumbing, Heating & Air Conditioning
Servicing all of Central Jersey including the Jersey Shore
(609) 438-2665 (GET-COOL)
AlexanderPlumbingHeatingAndCooling.com

Published (and copyrighted) in House & Home, Volume 21, Issue 8 (April/May 2021). 
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